College · IT Support · Bilingual

Hi, I’m Sergio. I stay calm under pressure, learn fast, and help people use tech without stress.

I like turning messy problems into simple steps and working with a team to get things done. I communicate clearly in English and Spanish and keep a respectful vibe even when it’s busy.

  • Lincoln, Nebraska
  • Catholic
  • English & Español
  • Windows · Linux

About

I’m studying Computer Support at Southeast Community College, building experience in both customer service and technical problem-solving. My work in hospitality and trades taught me how to stay organized, communicate clearly, and finish every job right the first time.

Experience

Host · Salty’s Lodge · Lincoln, NE Dec 2024 to Present

  • Ensure excellent guest experiences by greeting, coordinating seating, and assisting large parties.
  • Maintain a positive environment while working in a fast-paced team setting.

Insulation Installer · GBSI · Lincoln, NE May 2022 to Present

  • Insulate ductwork and pipes to support temperature efficiency and safety.
  • Work independently and in teams following safety and quality standards.

Education

Southeast Community College · A.A.S., Computer Support Specialist Aug 2024 to May 2026

  • Learning core IT systems, troubleshooting, and client support skills.
  • Focused on clear, step-by-step problem-solving methods.

Pius X High School · High School Diploma Aug 2020 to May 2024

Volunteering

Skills

Spanish / Español Critical Thinking Collaborative Problem Solving Windows Linux Customer Service Teamwork Reliability Microsoft Applications

Let's Connect!

Whether it’s about technology, collaboration, or new ideas, I’m open to meaningful connections.